EpicCare Referrals Module Practice Test 2026 - Free EpicCare Referrals Practice Questions and Study Guide

Question: 1 / 400

If unable to contact the patient, how is the referring clinic/provider notified?

A phone call is made

An automatic message is generated

When a patient is unable to be contacted, the referring clinic or provider is notified through an automatic message generated by the system. This automatic notification streamlines communication and ensures that the referring provider is promptly updated regarding the status of the patient. This process is important for maintaining an efficient referral workflow, minimizing delays, and keeping all parties informed without requiring manual intervention.

Other methods of notification, such as making a phone call or documenting the situation in referral notes, do not provide the same level of automation and efficiency needed in busy practice settings. Additionally, not notifying the provider at all would compromise patient care coordination, making the automatic message system essential in these scenarios.

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It is documented in the referral notes

The provider is not notified

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